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Terms of Service

The agreement between you and SolveGate, Inc. for use of the API, dashboard, and related services.

By creating a workspace or sending a request to our API, you agree to these terms. If you're agreeing on behalf of a company, you confirm you're authorized to bind it.

01Your account

You're responsible for your workspace, your API keys, and all activity under them. Keep keys secret, rotate them if exposed, and use the live/test split appropriately. You must be 18+ and able to form a binding contract.

02The service & tokens

SolveGate accepts a sitekey and target URL and returns a single-use token for a cleared Cloudflare Turnstile or Turnstile WAF challenge. Tokens are short-lived and intended for immediate use.

We don't guarantee that any specific challenge will be solvable, that a token will be accepted by a third party, or that a target's behavior won't change. The service is provided for the supported gates only.

03Fees & billing

Credits are prepaid at the rates shown on the pricing page. One credit is spent per successful solve; failed solves are not billed.

  • Credits are purchased up front and drawn down as you solve; larger prepaid packs apply a volume discount.
  • Credits do not expire. Refunds reverse the corresponding credits from your balance.
  • Spend caps, when set, pause solving rather than overrun your budget.

Taxes are your responsibility where applicable. Except where required by law, fees already incurred are non-refundable; mis-solves billed in error are credited on request.

04Acceptable use

Your use is governed by our Acceptable Use Policy, which is incorporated into these terms. Violating it is a material breach and may result in immediate suspension.

05Warranties & SLA

Paid plans carry the uptime commitment described on our status page and in your order. Apart from that, the service is provided “as is” without warranties of any kind, express or implied, to the fullest extent permitted by law.

06Limitation of liability

To the maximum extent permitted by law, SolveGate is not liable for indirect, incidental, or consequential damages, or for how you use the tokens we return. Our total liability for any claim is limited to the fees you paid us in the 3 months before the claim arose.

07Termination

You can close your workspace any time. We may suspend or terminate access for breach of these terms or the Acceptable Use Policy, for non-payment, or where required by law. Sections that by their nature should survive termination, do.

08Changes

We may update these terms; material changes will be announced in-product or by email. Continued use after a change means you accept it. The current version is always the one on this page.

Questions about this policy?legal@solvegate.io